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Newsroom: Retail Deductions, Promotions, and Chargeback Recovery


Retail Promotion Chaos: Stop Short-Pays Before They Start
Promotions are supposed to drive velocity.
But for many suppliers, promotions also drive something else: short pays.
That’s when the retailer pays less than your invoice—often tied to promotional allowances, bill-backs, scanbacks, markdown funds, or price file mismatches.
And the money isn’t small.
The HRG Team
Feb 203 min read


Valentine’s Sell-Through: Avoid the Retail Margin Cliff
Valentine’s is one of those holidays that looks small on the calendar… until you feel it in the PO volume.
For 2026, the National Retail Federation (NRF) expects Valentine’s spending to hit a record $29.1 billion, with shoppers budgeting $199.78 on average.
The HRG Team
Feb 93 min read


The Q1 2026 Supplier Playbook: Turn Sales Into Cash Faster
This isn’t about fighting every deduction. It’s about protecting working capital with a repeatable operating system.
The HRG Team
Jan 302 min read


Supplier Playbook: Build a “Retail Compliance Operating System”
Discover how to build a Retail Compliance Operating System to control compliance issues. Learn Retail Compliance strategies for 2026 success.
The HRG Team
Jan 282 min read


Retail Compliance in 2026: New Rules, Less Grace
If 2025 felt like retailers were measuring everything, 2026 is when they start enforcing it with fewer humans in the loop.
The reason is simple: AI and automation spending is exploding. International Data Corporation (IDC) forecast that year-over-year spending on AI will grow 31.9% from 2025 to 2029, reaching $1.3 trillion by 2029, driven largely by agentic AI-enabled applications.
The HRG Team
Jan 283 min read


Chargeback Season 2026: The Post-Holiday Profit Leak
You’re trying to close Q4. Retailers are resetting priorities. Customers are returning gifts, disputing charges, and testing policies. And suddenly your finance team is staring at a number that feels… unfair.
The HRG Team
Jan 213 min read


Retail AI in 2026: What Suppliers Must Fix First
Retailers didn’t just “add artificial intelligence (AI)” in 2025. They wired it into the parts of the business that decide what gets ordered, where it gets shipped, and how fast a supplier gets paid. That’s why AI feels different now. It’s not a feature. It’s the operating system. And here’s the part suppliers need to internalize: when retailers automate decisions, they also automate penalties . What used to be a one-off issue resolved by a helpful merchant or replenishment m
The HRG Team
Jan 144 min read
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