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Newsroom: Retail Deductions, Promotions, and Chargeback Recovery


Chargeback Season 2026: The Post-Holiday Profit Leak
You’re trying to close Q4. Retailers are resetting priorities. Customers are returning gifts, disputing charges, and testing policies. And suddenly your finance team is staring at a number that feels… unfair.
The HRG Team
Jan 213 min read


Agentic Commerce: What Google’s UCP Means for Suppliers
Google announced the Universal Commerce Protocol (UCP) —an open standard designed to enable AI “agents” to communicate with retailers and commerce platforms throughout the purchase journey. And it didn’t show up alone. Google highlighted partnerships with Walmart, Shopify, and Target (among others), with the goal of letting customers complete purchases in Google Search and Gemini without hopping between apps and retailer sites. If you supply retail, here’s the simple take
The HRG Team
Jan 194 min read


Walmart might be the big winner of the blocked Kroger–Albertsons merger
Discover how the blocked Kroger merger impacts the grocery landscape, with Walmart emerging as a key player. Explore the Kroger merger dynamics.
The HRG Team
Jan 126 min read


2026 Retail Supplier Playbook
2026 looks like a year of modest top-line growth, more challenging profit math, and more “systems-driven” retail. Translation: retailers will still want growth, but they’ll increasingly demand it through automation, tighter compliance, and pay-to-play visibility.
The HRG Team
Dec 18, 20255 min read


2025: Tariffs, AI, and the Retail Deduction Squeeze
If you’re a retail supplier, 2025 probably felt like you were fighting margin with both hands tied behind your back.
Not because demand disappeared. Not because your product suddenly got worse.
The HRG Team
Dec 15, 20256 min read


Holiday Deductions and Chargebacks: Protecting Q4 Margin
By early December, most suppliers are looking at the same thing: big, beautiful holiday sales numbers… and a deduction report that feels like a crime scene.
Retailers are forecasting more than $1 trillion in U.S. holiday sales this year, with November and December accounting for around 19% of annual retail sales. That’s the good news.
The HRG Team
Dec 12, 20254 min read


Holiday Deductions and Chargebacks: Protecting Q4 Margin
By early December, most suppliers are looking at the same thing: big, beautiful holiday sales numbers… and a deduction report that feels like a crime scene.
Retailers are forecasting more than $1 trillion in U.S. holiday sales this year, with November and December accounting for around 19% of annual retail sales. That’s the good news.
The HRG Team
Dec 10, 20254 min read


Year-End Close: Turn Holiday Data into Buyer Wins
Year-end close can feel like a necessary evil. Accruals. Reclasses. Deductions. Spreadsheets everywhere.
But here’s the opportunity: the same work you are doing to close the books can help you open the story you tell buyers in 2026.
The HRG Team
Dec 1, 20253 min read


SNAP Whiplash? Protect Sales and Margin Now
SNAP is moving. Not just the dollar amounts—but timing, eligibility, and how shoppers use those dollars. If you sell food and beverages, you’ll feel it. Some of it will be a breeze at your back. Some of it? A headwind.
The HRG Team
Nov 10, 20258 min read


Why Every Supplier Needs a Food Broker
If you’ve ever tried to get your product onto a retail shelf, you already know—it’s not easy. Retail buyers are swamped, competition is fierce, and retailers expect suppliers to deliver not just a product, but a plan. This is where a food broker comes in. Think of a food broker as the “middle gear” in the retail machine. They don’t own your product, but they help move it forward by connecting you with the right buyers, negotiating terms, and ensuring your product actually se
The HRG Team
Nov 7, 20252 min read


The Truth About Retail Deductions: What Every Supplier Needs to Know
Let’s talk about a problem that’s draining suppliers dry— retail deductions. You send a shipment, triple-check the paperwork, and think you’re in the clear. Then, weeks later, a chargeback pops up on your invoice. The retailer claims they were shorted, the labels were wrong, or there was some obscure compliance issue. At first, you shrug it off. Cost of doing business, right? But then it happens again. And again. Suddenly, thousands of dollars are disappearing from your botto
The HRG Team
Nov 3, 20253 min read


Private Label: How Suppliers Can Ride the Wave
Let’s be blunt: private label isn’t a “recession play” anymore. It’s a structural shift in how baskets are built.
The HRG Team
Oct 22, 20254 min read


Open Call 2025: What to Know Now
Walmart’s annual Open Call is happening right now in Bentonville—and the energy is real. Think hundreds of founders from nearly every corner of the country streaming into town to pitch U.S.-made, grown, or assembled products to Walmart and Sam’s Club merchants.
The HRG Team
Oct 8, 20253 min read


Unlocking the Benefits of CPG Broker Solutions
Navigating the retail world can feel like trying to find your way through a dense forest without a map. You know there’s a path to success, but the twists and turns can be overwhelming.
The HRG Team
Oct 7, 20254 min read


Food Broker + Deduction Recovery
You don’t have to choose between a food broker and a deduction recovery team. The compounding effect comes from both: brokers prevent...
The HRG Team
Sep 30, 20251 min read


Understanding the Impact of a Government Shutdown on Retailers and Suppliers
If Congress misses the October 1 funding deadline, parts of the U.S. government will shut down. Essential services will keep running, but...
The HRG Team
Sep 29, 20254 min read


Retail Deduction Software: Why Tools Need Humans to Win
Let’s be real: retail deduction software is essential. But software surfaces claims; experts recover dollars. Winners use both.
The HRG Team
Sep 23, 20251 min read


Retail Compliance Cheat Sheet: How to Avoid Costly Chargebacks Across Walmart, Kroger & More
Every retailer has its own compliance playbook. Walmart wants one format. Kroger another. Target? Completely different. For suppliers,...
The HRG Team
Sep 4, 20251 min read


Retail Deduction Recovery Strategies: How to Minimize Losses When Deduction Deadlines Shift
Retail deductions are frustrating enough when they’re predictable. But what happens when the rules change—when a retailer quietly shortens the dispute window or introduces new deduction codes with little warning?
The HRG Team
Sep 3, 20251 min read


What Is A CPG? Consumer Package Goods Explained
If you're in the retail business, chances are you've heard the term "CPG" thrown around quite a bit. But what exactly does it mean, and...
The HRG Team
Nov 15, 20243 min read
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