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Newsroom: Retail Deductions, Promotions, and Chargeback Recovery


Phantom Inventory Is Costing Retail Suppliers More Than They Realize
Sometimes, a retailer’s inventory system shows a product as in stock, but there’s nothing on the shelf for customers to buy. Since the system thinks inventory is available, it won’t trigger a reorder. This situation is called phantom inventory, and it can quietly hurt a supplier’s retail results. Phantom inventory is different from a clear out-of-stock because it can go unnoticed for days or weeks. Suppliers notice sales slowing down, while retailers think they still have sto

Jon Allen,
Jul 205 min read
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