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Newsroom: Retail Deductions, Promotions, and Chargeback Recovery


Peak Season OTIF: What Actually Prevents Fees
On-Time In-Full ( OTIF ) is simple on paper and brutal in peak. A missed window here, a short-shipped pallet there—and suddenly you’re funding the retailer’s margin via chargebacks. Here’s the part most teams miss: OTIF isn’t won in the warehouse. It’s won in the calendar. A quick reality check. Across the industry, suppliers routinely see November–December carrier on-time performance ( OTP ) sag as capacity tightens and dwell times creep up. Even modest slippage can stack i
The HRG Team
3 days ago2 min read
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