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Newsroom: Retail Deductions, Promotions, and Chargeback Recovery


New Year, New Playbook: Retail Deduction Targets for 2026
There is something about the last few weeks of the year that makes everyone want a reset.
Sales is thinking about new distribution. Operations is thinking about capacity. Finance focuses on cash, margin, and how closely the numbers align with plan.
And deductions?
The HRG Team
Dec 29, 20255 min read


The Supplier’s Year-End Health Check: Retail Deductions Edition
Year-end is when everyone wants something from you.
Finance wants clean books. Supply chain wants frozen forecasts. Sales wants that last push to hit the number. Leadership wants a tidy story for the board.
Somewhere in the middle of all this, deductions sit in a report tab called “later.”
The HRG Team
Dec 17, 20254 min read


Holiday Compliance 101: ASN, Labels & DC Mix
Advance Ship Notice ( ASN ), Uniform Code Council-128 ( UCC-128 ) carton labels, and distribution center ( DC ) mix decisions decide whether your loads glide through—or get hit with negative acknowledgments ( NAKs ) and compliance chargebacks. Why it spikes in Q4. More promotions. More split purchase orders ( POs ). More DC reassignments. More ways your plan breaks. Fictional example (for illustration): A home goods supplier shipped on time, but their ASN posted after gate-
The HRG Team
Nov 19, 20252 min read


Peak Season OTIF: What Actually Prevents Fees
On-Time In-Full ( OTIF ) is simple on paper and brutal in peak. A missed window here, a short-shipped pallet there—and suddenly you’re funding the retailer’s margin via chargebacks. Here’s the part most teams miss: OTIF isn’t won in the warehouse. It’s won in the calendar. A quick reality check. Across the industry, suppliers routinely see November–December carrier on-time performance ( OTP ) sag as capacity tightens and dwell times creep up. Even modest slippage can stack i
The HRG Team
Nov 17, 20252 min read
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