Finance sees money deducted from a payment. Sales sees a promotional agreement. Logistics sees a completed delivery. Operations sees an item setup change. Everyone may be looking at the same retail problem without realizing it. Retail deductions often involve more than one department, but most suppliers are not set up to look at them that way. Each team handles its own systems, records, tasks, and deadlines. This can make a single problem look like several separate issues. Th

Back-to-school promotions often lead to strong sales. However, they can also result in deductions, pricing claims, shortages, markdowns, and chargebacks that show up after the initial excitement has faded. At that point, what seemed like a successful promotion can look very different. Your sales report might show thousands of cases sold through Walmart, Target, Kroger, and other retailers. But gross sales only reflect what was invoiced. They don’t reveal how much money your c