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Newsroom: Retail Deductions, Promotions, and Chargeback Recovery


Private Label Is Growing. Supplier Margins Are Shrinking. Retail Deductions Make It Worse.
Private label is no longer just the cheaper alternative next to national brands. Now, it drives growth for retailers, which means CPG suppliers have to work harder to protect their margins.
The HRG Team
Jul 133 min read


Retail Deductions Don’t Start in Accounting
Retail deductions often show up as an accounting problem, but they usually don't begin there. By the time a deduction hits an invoice, the issue may have started weeks or months earlier in item setup, routing, shipping, promotional planning, packaging, documentation, or retailer communication. That's why suppliers can't afford to view deductions as something finance handles after the fact. Accounting may be the team that first sees the deduction, but the root cause often lies
The HRG Team
Jun 293 min read


Why Collected Revenue Beats Gross Sales
CPG suppliers can grow shipments and still lose margin after retail deductions, chargebacks, returns, shortages, and allowances. Here’s why collected revenue matters more than gross sales.
The HRG Team
May 207 min read
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