top of page
Newsroom: Retail Deductions, Promotions, and Chargeback Recovery


Retail Tariffs and Freight Costs Squeeze Margins
Retail suppliers are experiencing significant margin pressure.
Tariffs increase, followed by rising fuel costs, extended delivery times, and higher input prices. By the time these issues reach accounts receivable, they appear as multiple smaller problems: additional freight charges, pricing disputes, unprofitable promotions, and unexpected short pays. These factors can quietly erode an otherwise strong quarter.
The HRG Team
Apr 134 min read


Private Label: How to Keep Your Shelf Space
Private label is no longer a side story. It is one of the main stories in retail right now. PLMA reported that U.S. private label sales reached a record $282.8 billion in 2025 , up 3.3% year over year. National brands grew just 1.2% . Over the past five years, private label dollar sales increased $64.8 billion , and dollar share rose from 19.1% to 21.3% . Unit share reached a record 23.5% . That is not a blip. That is momentum. And the story is evolving. Circana said this we
The HRG Team
Apr 14 min read


Is Kroger’s New Playbook Creating New Supplier Pressure?
Kroger’s e-commerce story just got a lot more interesting.
The HRG Team
Mar 204 min read


Deal Fatigue: Why Retail Promotions Aren’t Converting
Mid-February is when a lot of suppliers ask the same question:
“Why isn’t this promo converting like it used to?”
You’re not imagining it.
The HRG Team
Feb 132 min read


Price Cuts & Private Label: Protect Your Brand
Mid-February is when “value pressure” stops being a headline and becomes a buyer conversation.
And the signals are getting louder.
PepsiCo has said it plans to cut snack prices by up to 15% to boost sales—reported in recent coverage tied to slowing snack volumes and consumer price sensitivity.
The HRG Team
Feb 112 min read


Walmart might be the big winner of the blocked Kroger–Albertsons merger
Discover how the blocked Kroger merger impacts the grocery landscape, with Walmart emerging as a key player. Explore the Kroger merger dynamics.
The HRG Team
Jan 126 min read


Stop the Retail Deduction Leak: 2026 Supplier Playbook
You can have a strong sales year and still feel broke.
That usually means one thing: money is leaking out after the sale—through deductions, chargebacks, and short pays.
The HRG Team
Jan 74 min read


Nearshore, Reshore, Dual-Source: 2026 Retail Plan
If 2026 had a supply chain slogan, it would be: “Nice single-source you’ve got there. Hope nothing happens.”
Most suppliers don’t dual-source because it’s fun. They do it because retail punishments for inconsistency are real: out-of-stocks, missed promotions, and sometimes lost shelf space.
The HRG Team
Jan 52 min read


2026 Retail Supplier Playbook
2026 looks like a year of modest top-line growth, more challenging profit math, and more “systems-driven” retail. Translation: retailers will still want growth, but they’ll increasingly demand it through automation, tighter compliance, and pay-to-play visibility.
The HRG Team
Dec 18, 20255 min read


SNAP Whiplash? Protect Sales and Margin Now
SNAP is moving. Not just the dollar amounts—but timing, eligibility, and how shoppers use those dollars. If you sell food and beverages, you’ll feel it. Some of it will be a breeze at your back. Some of it? A headwind.
The HRG Team
Nov 10, 20258 min read


Food Broker Insights: A Playbook for Emerging Brands
You’ve got a fantastic product—the DTC store hums. Reviews are glowing. Now you want a spot on a national shelf. Good—know the bar keeps rising. Retailers are fielding more pitches while private label grabs a record share, making differentiation and execution non-negotiable. (In the first half of 2024, store brands hit 20.4% dollar share and 22.9% unit share in the U.S.) And competition for buyer attention is real. Walmart’s 2025 Open Call alone welcomed 500+ entrepreneurs
The HRG Team
Nov 5, 20253 min read


Unlocking the Benefits of CPG Broker Solutions
Navigating the retail world can feel like trying to find your way through a dense forest without a map. You know there’s a path to success, but the twists and turns can be overwhelming.
The HRG Team
Oct 7, 20254 min read


Retail Deductions 101: Terms, Causes & Solutions
“Retail deductions” are amounts a retailer withholds from your invoice—usually for shortages, compliance issues, pricing discrepancies, freight/OTIF misses, or after-the-fact (post-audit) claims.
The HRG Team
Oct 6, 20255 min read


Food Broker + Deduction Recovery
You don’t have to choose between a food broker and a deduction recovery team. The compounding effect comes from both: brokers prevent...
The HRG Team
Sep 30, 20251 min read


The Hidden ROI on Retail Deductions
Retail deductions aren’t a one-time clean-up—they’re a tax on sloppy hand-offs. A strong food broker earns their keep long before the first PO by preventing the errors that become chargebacks: mis-keyed price files, barcode hiccups, promo mismatches, late/short deliveries, and compliance misses.
The HRG Team
Sep 29, 20252 min read


The Three Questions Every Retail Buyer Asks (Even If They Don’t Say Them Out Loud)
Walk into a buyer meeting and you’ll hear the usual questions: What’s your case cost? Can you meet our OTIF standards? How do you support...
The HRG Team
Aug 21, 20251 min read


Grocery Shopping Statistics and Insights
Discover the latest Grocery Shopping Statistics and Insights. Learn how digital trends and consumer behaviors are reshaping grocery shopping.
The HRG Team
Aug 20, 20252 min read


How Food Brokers Transform Brand Trajectories
The journey from the kitchen or production floor to mass retail shelves is both challenging and full of opportunity. From the initial spark of product creation to securing prime placement in stores, the path is complex and highly competitive. In this landscape, food brokers play a pivotal role in helping brands break through the noise and achieve retail success.
The HRG Team
Aug 19, 20252 min read


UNFI Deduction Pitfalls: What to Watch for and How to Fight Back
If you’re a CPG supplier working with UNFI, you know the drill: you send the shipment, you send the invoice, and you wait for payment. But somewhere between “invoiced” and “paid,” things get messy.
The HRG Team
Aug 12, 20252 min read


Retail Compliance Isn’t Sexy—But It Can Make or Break Your Brand
No one starts a brand because they love compliance. But ignoring it? That’s how you go from “next big thing” to “why aren’t we getting...
The HRG Team
Aug 5, 20251 min read
bottom of page
