In retail, managing deductions can be one of the most complex and frustrating aspects of running a business. From chargebacks to compliance penalties, deductions siphon away revenue, leaving suppliers scrambling to understand what went wrong and how to get their money back. For years, suppliers faced these challenges alone, without the tools or expertise to effectively navigate the labyrinth of retail deductions. That all changed when HRG entered the scene.
The Inventors of Deduction Recovery
At HRG, we didn't just enter the deduction recovery space—we invented it. Recognizing the inefficiencies and losses plaguing suppliers, we pioneered a groundbreaking approach that transformed deduction recovery from a reactive process into a proactive strategic advantage.
Over the years, we've continued to refine and perfect our methods, ensuring that our clients recover what they're owed while gaining insights to prevent future losses.
HRG has recovered over a billion dollars for our clients, setting a benchmark that no competitor has matched.
The HRG Difference: People and Technology in Harmony
Most competitors rely on SaaS solutions or bots to manage deductions in today's market. While these tools may offer speed or scalability, they often need help understanding the nuanced, ever-changing world of retail compliance. HRG stands apart because we blend cutting-edge technology with unparalleled human expertise.
People: The Heart of HRG's Success
Our team comprises seasoned professionals who are experts in retail deductions and compliance. They bring years of industry knowledge, critical thinking, and a personal touch to every case. Unlike bots or automated solutions, our people can:
Identify patterns and root causes of deductions that technology alone might miss.
Build strong relationships with retailers, fostering collaboration rather than confrontation.
Advocate for our clients with persistence and professionalism that only human expertise can provide.
Technology: The Engine Driving Efficiency
While our people are the heart of HRG, our technology is the engine that drives efficiency and precision. Our proprietary systems analyze massive amounts of data, quickly and accurately identifying discrepancies and opportunities for recovery. By integrating advanced analytics, machine learning, and automation, we ensure that every dollar is accounted for.
This seamless integration of people and technology enables HRG to provide a level of service that no SaaS solution or bot can replicate. It's not about choosing one over the other; it's about leveraging both to deliver unmatched results.
Why Choose HRG?
When you partner with HRG, you're not just outsourcing deduction recovery—you're gaining a dedicated team of experts invested in your success. Our approach goes beyond recovering lost revenue; we provide insights that help you optimize your processes, improve compliance, and reduce deductions over time.
Here's what you can expect:
Higher Recovery Rates: Our proven methods and relentless pursuit of excellence ensure that our clients recover more than they would with any other provider.
Actionable Insights: We don't just fix problems; we help prevent them. Our data-driven approach uncovers root causes and provides strategies for improvement.
A Trusted Partner: With HRG, you're not just a number. We take the time to understand your business, challenges, and goals.
Reducing Deductions Through Best Practices
While auditors can always write invalid claims, HRG's best practices significantly reduce the number of deductions suppliers face. By implementing proactive strategies and leveraging
HRG's expertise, suppliers can:
Enhance compliance with retailer requirements.
Minimize the likelihood of invalid claims.
Strengthen internal processes to avoid common deduction triggers.
Our team works hand-in-hand with clients to identify vulnerabilities and implement solutions that reduce deductions over time, ensuring a more profitable and efficient operation.
The Future of Deduction Recovery
As retail continues to evolve, deductions will only become more complex. HRG is committed to staying ahead of the curve and continuously innovating to provide our clients with the industry's best tools, strategies, and support. Our legacy as the inventors of deduction recovery drives us to remain leaders in the field, setting the standard for excellence.
When it comes to deduction recovery, don't settle for less. Choose the company that invented it, perfected it, and continues to lead the way. Choose HRG—where people and technology come together to deliver results that matter.