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What Your Deduction Report Isn’t Telling You

  • The HRG Team
  • Jun 9
  • 1 min read

Uncover the facts

Pull up your latest deduction report.


What do you see? Totals by category. Maybe a breakdown by retailer or claim type. If you’re lucky, there’s a dashboard with charts and heat maps.


But what you probably don’t see is the story.


And that’s the problem.


The Myth of the "Clean Report"

A report that looks "normal" may be hiding:

  • Incorrect shortage claims masked as valid

  • Recurring defects that trace back to a third-party logistics error

  • Policy enforcement changes that spike fines in specific regions


Take "shortages"—the most common deduction type. A single code might hide:

  • Poor scanning at the dock

  • Partial shipment receipts

  • Case count mismatches

  • Overzealous auto-deduct tools


If your team treats these as one-size-fits-all, they’re missing recovery opportunities. Worse, they’re likely fixing the wrong problem.


What You Need From Your Data

  • Narrative analysis: What are recurring claims trying to tell you?

  • Root cause mapping: Which departments are creating friction?

  • Time-of-year trends: Are deductions spiking around resets or holidays?

  • Retailer comparisons: Who’s charging you more, and why?


Standard deduction reports don’t reveal any of that. They weren’t built to.


That’s why HRG analyzes deductions line-by-line. We don’t just surface numbers. We uncover the story—so you can rewrite it.




 
 
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