Some deductions are like horror movie villains. You think the threat’s over—then boom , they’re back for a sequel. These are what we call...

Let’s settle an office debate you’ve probably had: Whose job is it to handle retail deductions? Finance says it’s sales. Sales says it’s finance. Meanwhile, the money quietly disappears. The truth? Both sides have a role to play—but neither is set up to do it alone. Here’s the real problem: deduction recovery lives in a weird no man’s land. It’s too operational for sales, too contextual for finance, and often too under-resourced to get the attention it needs. But unl

Trade promotions are like sugar. Sweet for sales—but rough on your health if you don’t manage them carefully. And when it comes to your...

You passed the audit. Gold star. No red flags. No compliance penalties. Everything looked…clean. But your bottom line tells a different story. Let’s talk about that weird disconnect so many suppliers face: the audit report looks squeaky clean, yet deductions keep piling up—or worse, never get recovered.

There’s a clock ticking. Quietly, maybe—but loudly enough for CFOs and supply chain execs to feel it in their bones. The U.S. has just...

Today, we celebrate the freedoms and opportunities that make this country extraordinary. At HRG, we’re proud to work alongside the...

For every $1 billion in revenue, retail suppliers lose an estimated $3 million to invalid deductions. That’s not just margin erosion. That’s a runaway leak in your P&L—and if you’re not actively managing it, it could quietly become your biggest unmonitored expense.

Audits aren’t the end. For many suppliers, they’re just the beginning of a whole new deduction headache. Post-Audit Deductions: The...

Retail compliance isn’t just complicated—it’s expensive. For every shipment, there are dozens of rules: pallet configuration, advance...

You did the hard part. You pitched the buyer. Landed the PO. Got your product on the truck, invoiced correctly, and watched it hit the...

Retailers love portals. Suppliers? Not so much. Every big-box or club store now has its own online portal—each with its own codes,...

You hit your deadlines, and your shipments are on time. Yet… the deductions show “late delivery.” What gives? Welcome to the 13th month...

You’ve denied the deduction. You’ve sent your email. You’ve moved on. Then— boom —$400,000 disappears from your check six months later....

Behind every chargeback is a reason. And when the same reason shows up again and again, it’s trying to tell you something. Fictional...

Imagine this: You’re a retail supplier with a strong product line, loyal customers, and solid sales. But your margins are slowly leaking....

Automation is incredible. Deduction software can flag patterns. AI can route claims. Portals can submit disputes. But automation without...

Most margin loss doesn’t start with a six-figure deduction. It starts with something small. A bad barcode. A dock delay. A missed PO field. Each one seems harmless until they repeat.

Pull up your latest deduction report. What do you see? Totals by category. Maybe a breakdown by retailer or claim type. If you’re lucky,...

Retailers operate in real time. Their systems monitor compliance, freight, and supply chain metrics 24/7. Deductions are applied instantly, often without warning. But too many suppliers respond days—or even weeks—later. That delay is more than a nuisance. It’s a risk multiplier.

It happened on a Friday. Sam’s Club updated its packaging compliance standards. There are tighter rules, higher fines, and immediate...