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Newsroom: Retail Deductions, Promotions, and Chargeback Recovery
The 6 post-holiday e-commerce disputes that hit suppliers hardest
1) Split-shipment confusion Holiday fulfillment is messy. Partial shipments are common. The dispute comes when the customer (or retailer’s system) treats “partial” as “missing.” What to save: shipment IDs, carton tracking, carrier scans by package, and timestamps showing each leg of fulfillment. 2) “Porch claims” and delivery disputes Package says “delivered.” Customer says “never received.” Retailers increasingly push for faster resolutions to protect customer experience—th
The HRG Team
3 days ago3 min read
Q1 2026 Supply Chain Risk: Freight, AI, Deductions
Explore the intricacies of Q1 2026 Supply Chain Risk: Freight, AI, and Deductions. Learn how deductions impact your business strategy.
The HRG Team
3 days ago3 min read
2026 Grocery Deduction Hotspots: Shortages & Unsaleables
Discover the 2026 Grocery Deduction Hotspots! Learn how shortages and unsaleables impact profits and how to tackle grocery deduction challenges.
The HRG Team
5 days ago4 min read
Tariffs Up, Margins Down: Fix Promo Deductions
Discover how to tackle promo deductions effectively and prevent margin leaks. Learn strategies to manage promo deductions in a tariff-heavy economy.
The HRG Team
7 days ago4 min read
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