A $100,000 deduction gets attention. A series of $500 deductions may not. This approach makes sense if cash recovery is your main concern. Large claims can put real pressure on cash flow, so they need quick attention. Still, focusing on cash flow is different from finding the most important issue or signal. The largest claim is not always the most important signal or the top priority.

For most consumers, Kroger's announced acquisition of Giant Eagle is simply another headline about consolidation in the grocery business. For suppliers, however, the announcement represents something much more significant. Whenever two large retailers combine operations, suppliers should expect changes that reach well beyond store banners and market share. Retail acquisitions affect distribution centers, transportation networks, merchandising strategies, item setup, promotion