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Newsroom: Retail Deductions, Promotions, and Chargeback Recovery


Chargebacks: What Buyers Really Mean When They Penalize You
Let’s get real: not every deduction is about math.
Sometimes, it’s personal. Or at least—relational.
Buyers have expectations. When you miss ship dates, drop the ball on packaging changes, or fail to follow up after a promotion flops, they notice. And often, deductions are the only tool they have to express that frustration.
The HRG Team
Jul 31, 20251 min read


Why Waiting on a Retail Audit Is Too Late
The Case for ‘Proactive Recovery’ We get it. Post-audit recovery feels like a safety net. If something slips by, you’ll catch it later....
The HRG Team
Jul 30, 20251 min read


The Dangerous Disconnect Between AP and Compliance
When Data Goes Rogue Your compliance team creates processes. Your AP team codes deductions. Your finance team monitors cash flow. But...
The HRG Team
Jul 29, 20251 min read


The CFO’s Game Plan: Smarter Strategies, Fewer Deductions, and Millions Back on the Books
For every $1 billion in revenue, retail suppliers lose an estimated $3 million to invalid deductions.
That’s not just margin erosion. That’s a runaway leak in your P&L—and if you’re not actively managing it, it could quietly become your biggest unmonitored expense.
The HRG Team
Jul 3, 20253 min read


Myth vs. Fact: Retail Deductions and What You Can Recover
Uncover the truth behind common retail deduction myths. Learn how to recover invalid deductions and maximize your profits.
The HRG Team
Oct 2, 20243 min read
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