top of page
Newsroom: Retail Deductions, Promotions, and Chargeback Recovery


When Rollback Deductions Continue After the Price Returns to Normal
The rollback ended weeks ago.
The shelf price is back to normal, promotional reports are done, and your sales team is already focused on the next event. Still, deductions keep coming in.
At first, these might seem like normal timing delays. Retailer activity often does not match up exactly with a supplier’s schedule, so some lag is normal.
If rollback deductions keep coming after the expected settlement period, it could mean something is still unresolved.

Jon Allen,
Sep 144 min read


Growth Is Back. So Are Deduction Risks.
In the second half of 2026, many Consumer Packaged Goods (CPG) suppliers are feeling more hopeful. Retailers are looking for fresh ideas, there are more ways to distribute products, and brands that managed inflation, shifting demand, and supply chain problems are now getting more purchase orders. Suppliers have been focused on growing their businesses. Adding more retailers, expanding distribution, and getting larger purchase orders can increase market share and strengthen cu
The HRG Team
Jul 105 min read


Kroger's Giant Eagle Acquisition Could Change Your Deduction Risk
For most consumers, Kroger's announced acquisition of Giant Eagle is simply another headline about consolidation in the grocery business. For suppliers, however, the announcement represents something much more significant. Whenever two large retailers combine operations, suppliers should expect changes that reach well beyond store banners and market share. Retail acquisitions affect distribution centers, transportation networks, merchandising strategies, item setup, promotion
The HRG Team
Jul 85 min read
bottom of page
