Deduction Recovery Gap—Why Automation Alone Leaves Money on the Table
- The HRG Team
- 5 hours ago
- 1 min read
Fictional Scenario: EverFresh Organics invested in a deduction management platform that automatically flagged disputes. Six months in, the CFO realized the system was catching some deductions—but missing thousands tied to policy nuances and incomplete retailer documentation.
The Problem: Automation is great for speed, but software can’t:
Interpret retailer policy language.
Negotiate with compliance teams.
Spot patterns of post-audit reversals.
The Human Edge: Expert-led recovery combines tech with seasoned negotiators who know the retailer’s playbook inside and out. It’s the difference between catching 50% of disputes and recovering 80% or more.
Stat to Consider: Suppliers using automation + human review recover 25–40% more than those using automation alone.
Take Action: If your recovery is software-only, you’re leaving money behind. HRG blends AI efficiency with expert insight to maximize results.
