
Shortage Claims Overview
Sample potential recovery opportunities
Retailer
Amount
Status
Walmart
$24, 781
Recoverable
Kroger
$8, 932
Disputed
Amazon
$12, 616
Recoverable
Based on claims identified over the past 90 days.
Recovery
We identify and recover deduction claims you're owed.
Manage
We handle research, validation, and follow-up end-to-end
Clock
Grocery claims age faster than most finanacial calendars
HRG Advantage
We collect the file from sales, broker and AP
About Audit 360
Audit 360 turns HRG into an extension of your organization. Our experts continuously review deduction activity, identify recovery opportunities, support dispute resolution, monitor results and help uncover the patterns behind recurring revenue loss.
What Audit 360 delivers
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Ongoing deduction review and prioritization
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Recovery support and dispute management
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Progress and performance reporting
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Root-cause analysis
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Retailer and deduction-type trend visibility
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Strategic recommendations
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Training and best-practice guidance
Recover → Manage → Analyze → Improve
Recover: Identify and pursue valid recovery opportunities.
Manage: Create a disciplined process for investigating, documenting, and tracking deduction activity.
Analyze: Look across retailer, item, location, deduction type, and time period for recurring patterns.
Improve: Use what the data reveals to strengthen processes and reduce preventable loss.
Don’t Just Clear the Queue.
Improve the Business.
Transactional recovery focuses on closing claims. Audit 360 looks beyond the individual deduction.
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What retailer is generating the problem?
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What deduction types keep repeating?
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What items are involved?
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What locations are involved?
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What process may be causing it?
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What is the financial impact?
That intelligence helps HRG and your team determine where action can have the greatest impact.