Retail Revenue Insights

A freight claim shows up after your shipment leaves your facility, moves through the carrier, arrives at the retailer, and goes through receiving. By the time your team sees the deduction, the actual event has already happened. The paperwork might list reasons like damaged, late, missing, refused, or noncompliant. But it usually does not show where responsibility shifted or where things went wrong. So, a freight claim is more than just a charge. It is the last clue in a

Tariffs are back at the center of supplier planning, and CPG companies should not treat them as a problem limited to landed cost. Tariffs can affect pricing, inventory timing, retailer negotiations, cash flow, promotional planning, and deduction exposure. When costs change quickly, the risk is not only that margin gets squeezed. The risk is that operational disruption creates new claims after the sale.

Tariffs don’t usually show up in your P&L as a neat little line item labeled “Tariffs.” They show up sideways. They show up as cost creep, then promo pressure, then markdown funding, then returns, then deductions. By the time the dust settles, everyone’s arguing about why the margin missed… and no one can point to a single smoking gun.

Explore the intricacies of Q1 2026 Supply Chain Risk: Freight, AI, and Deductions. Learn how deductions impact your business strategy.